CUT 有線 -如何終止 i-cable 有線寬頻服務流程實例 (原文:http://www.moonlit.me/i-cable%E6%9C%89%E7%B7%9A%E5%AF%AC%E9%A0%BB%E7%B5%82%E6%AD%A2%E6%B5%81%E7%A8%8B-1844.html)

  1. 必須致電 183 2819,給有線接線服務員說終止一切服務(她一定會同你講很多實惠的耶穌來煩死你^^),因應你的情況郵寄或傳真(FAX)方式索取終止服務表格。(注: 郵寄記得核對地址,並需於5個工作天才能收到表格。)
  2. 傳真為24小時內由電腦安排傳出,以傳真機再要求傳真收取為住,以免長時間等待。
  3. 終止表格(下稱表格)上會印有登記人姓名、登入名稱(Login ID)、寬頻戶口號碼(CBS a/c No.)和一個重要的--參考編號。
  4. 編號的唯一性確保了一份表格只能讓一位用戶使用,同時該參考編號會被記錄於該用戶資料庫中。
  5. 收到表格後請留意有效的日期,必須在有效日期前遞交到有線寬頻,否則表格過期就會作癈!遞交表格可以選擇郵寄或傳真,傳真號碼並不是平時用的那個,而是 (852)2112 8839!如果傳錯,有線寬頻不會受理,也不會通知用戶。

通知服務到期終止需於預留35天時間,因為無論你以傳真方式或郵寄方式遞交終止表格,必須要等待30的工作天批核,即是說5天的時間是用來收發表格預前工作的,真正的得知終止日期!是需要三十天的時間。
重要特點: 如果你已經超出了所服務前的終止時間來辦妥,那麼你必須繳交金融費用為$263港元,的超額費用,如果末能使用超出的月份即以天數計費(即是: $263月數除以使用天數得出的實數)。這就是偶想告知大家小心有線這隻烏賊的窄騙方法。

以及用戶必須在服務終止日期後14天內(不是14個工作天)把寬頻機(Cable Modem)交還到指定的收集中心,地址印在「確認信」內。千萬不要過期交寬頻機,否則有線寬頻會收用戶$1,890.00 作為逾期交機罰款!交機時請緊記:必須要帶同「確認信」、籃色的舊「寬頻機」、「火牛」以及一個很多人都不知道的「寬頻機座」(如不見了「寬頻機座」會收$50罰款)。
囉叨句: 叫用戶交機,那麼偶的車費﹑時間﹑勞力有怎計呀!!

以下是 – 個人經驗分享(極重要機密資料)
索取”有線寬頻上網服務終止表格 – i-cable broadband serviceterminationform”,的時候,由於偶用了2天時間仍無法收取後,多次致電索取表格不成功,*不知為什麼*,最後給偶遇到個幾好人下的服務員,她s我如果再收不到!請致電183*****的。
即是不需要一定等待24小時或5個工作天的時間,原來可以直接要求馬上取的,你可以撥打 1832 832 打通後按四次1111,之後打你申請時的電話密碼#,再按311。咁都給我發現左yeah..vv..

參考網站: http://www.i-cable.org/terminate.html
慘被受騙的用戶: http://hk.myblog.yahoo.com/leoho8888/article?mid=12fid=-1&action=prev

 

 

本公司網頁提供之資料僅供參考。
有關網上行(PCCW HKT)、香港寬頻、九倉寬頻、3和記寬頻、有線寬頻,新世界寬頻,NTT COM Asia,AT&T Global Network,日本凱訊(香港), 澳大利亞電訊,HKNeT, 怡和科技,電訊數碼,中信電訊,名氣通,CTM香港,電訊盈科企業方案 以上公司提供之:
住宅寬頻報價/建議(包括但並非等於1000M 寬頻上網服務的安裝/申請,100M 寬頻上網服務安裝/申請,200M 寬頻上網服務安裝/申請,300M 寬頻上網服務安裝/申請,500M 寬頻上網服務安裝/申請,6M 寬頻上網服務安裝/申請,8M 寬頻上網服務安裝/申請,10M 寬頻上網服務安裝/申請,30M 寬頻上網服務安裝/申請,50M 寬頻上網服安裝/申請務)(包括但並非等於公屋寬頻上網安裝/申請、劏房寬頻上網安裝/申請、唐樓寬頻上網安裝/申請、村屋寬頻上網安裝/申請、私樓寬頻上網安裝/申請,政府宿舍寬頻上網安裝/申請)
及商業寬頻報價/建議(包括但並非等於商場寬頻、商舖寬頻、工廈寬頻、辦公室寬頻、)的(包括但並非等於Fixed IP上網服務安裝/申請、商業專線上網服務安裝/申請,1000M 寬頻上網服務的安裝/申請,100M 寬頻上網服務安裝/申請,200M 寬頻上網服務安裝/申請,300M 寬頻上網服務安裝/申請,500M 寬頻上網服務安裝/申請,6M 寬頻上網服務安裝/申請,8M 寬頻上網服務安裝/申請,10M 寬頻上網服務安裝/申請,30M 寬頻上網服務安裝/申請,50M 寬頻上網服安裝/申請務,相關寬頻的服務、速度及收費;國際專線上網服務安裝/申請,數據中心服務安裝/申請,國際以太網專線上網服務安裝/申請,MPLS國際虛擬專用網服務安裝/申請,數據專線上網服務安裝/申請,本地IP虛擬專用網服務安裝/申請,城域以太網上網服務安裝/申請,點對點以太網上網服務安裝/申請,第二代SDNET廣域網絡服務安裝/申請,中國上網專線安裝/申請,互聯網漫遊上網服務安裝/申請
住宅電話(包括但並非等於固網電話安裝/申請,家居電話安裝/申請,住宅電話安裝/申請)及商業電話(包括但並非等於固網電話安裝/申請、商業電話安裝/申請、fax線安裝/申請)的電話線報價/建議,(包括但並非等於IDD長途電話服務安裝/申請,VOIP安裝/申請,IP電話安裝/申請,網絡電話交換機安裝/申請,網絡電話交換系統安裝/申請,電話交換機安裝/申請,電話系統機安裝/申請,視像會議電話系統安裝/申請,電話IVR系統安裝/申請,HUNTING電話系統安裝/申請,傳真伺服器服務安裝/申請,數碼錄音系統方案安裝/申請,電話留言服務安裝/申請,CenTrex電話系統安裝/申請,雲端電話系統安裝/申請,Efax傳真服務安裝/申請,電話周端產品安裝/申請,電話終端機安裝/申請,來電顯示服務安裝/申請,來電待接服務安裝/申請,拒接來電服務安裝/申請,停止示號功能安裝/申請,電話候接服務安裝/申請,本地來電轉駁會議服務安裝/申請),相關電話線服務及收費;(包括但並非等於公屋電話服務安裝/申請、劏房電話服務安裝/申請、唐樓電話服務安裝/申請、村屋電話服務安裝/申請、私樓電話服務安裝/申請,政府宿舍電話服務安裝/申請,網絡會議服務安裝/申請)

其他辦公室設備的報價及建議,信用卡機(包括但並非等於Visa, Mastercard, EPS, 美國運通卡)的報價,相關有線信用卡機、無線信用卡機的服務及收費;
八達通機(包括但並非等於有線八達通機、無線八達通機、便攜式八達通機或展覽用八達通機)的報價,相關的服務及收費;
住宅收費電視(包括但並非等於NowTV、有線電視)及商業收費電視(包括但並非等於酒吧NowTV或有線電視、食肆或餐館NowTV或有線電視、娛樂場所NowTV或有線電視)的報價,辦公室應用軟件安裝/申請/購買,佈線及電訊配置服務安裝/申請/購買,伺服器機房安裝/申請/購買,Wifi 熱點一站式服務安裝/申請/購買,IP監察方案安裝/申請/購買,雲端服務安裝/申請/購買,商業電郵服務安裝/申請/購買,電郵行銷服務安裝/申請/購買,綜合防火牆服務,互聯網過濾服務安裝/申請/購買,Ddos 攻擊防禦服務安裝/申請/購買,相關的服務及收費;
以上相關細節的變動及修改,包括但不等於 cut 有線 ,均以該寬頻公司最新發放的資訊為準。

英文版:

The information on this internet site, its contents including indicative terms are provided for information purposes only and do not constitute an offer, a solicitation of an offer or invitation.

About Information provided from Netvigator (PCCW Hong Kong Telecom), Hong Kong Broadband Network (HKBN), Wharf T&T Limited, Hutchison Telecommunications, 3Hong Kong, Hutchison Broadband, i-Cable Communications, NTT Com Asia, AT&T global network, KDDI Hong Kong, Telstra Hong Kong, HKNet, Jardine’s One Solution, Telecom Digital Data,Citic Telecom International, Towngas Telecom Fixed Network, CTM(HK), PCCW solution Ltd :

Residential Home Broadband Internet service quotation or advice on Hong Kong broadband internet installations, subscription or application (including, but not limited to 1000M broadband internet services, 100M broadband internet services, 200M broadband internet services, 30M broadband internet services, 500M broadband internet services , 6M broadband internet services, 8M broadband internet services) ( including, but not limited to service provide to apartment broadband Internet services quotation or advice on Hong Kong broadband internet installations, subscription or application, condos broadband internet services quotation or advice on Hong Kong broadband internet installations, subscription or application, country house / village house / villa / suburbs broadband internet services quotation or advice on Hong Kong broadband internet installations, subscription or application, government quarters broadband internet services quotation or advice on Hong Kong broadband internet installations, subscription or application, home ownership flat broadband internet services quotation or advice on Hong Kong broadband internet installations, subscription or application, public housing broadband internet services quotation or advice on Hong Kong broadband internet installations, subscription or application, sublease / breaklease / share flats broadband internet quotation or advice on Hong Kong broadband internet installations, subscription or application)

Residential and commercial Fixed Line / Landline telephone, International phone call (IDD) service quotation or advice on Hong Kong Fixed Line / Landline telephone service installations, subscription, rental, relocation, or application (including, but not limited to IP PBX, PBX and Keyline Telephone system, PABX Telephone system, Telephone peripherals, voice mail system, digital voice recording system solution, fax server solution, Hunting system, cloud voice service, efax service, Centrex hunting system, call forward roaming, block the blocker, Just one number hotline, ) ( including, but not limited to service provide to apartment Fixed Line / Landline telephone services quotation or advice on Hong Kong Fixed Line / Landline telephone installations, subscription or application, condos Fixed Line / Landline telephone quotation or advice on Hong Kong Fixed Line / Landline telephone installations, subscription or application, country house / village house / villa / suburbs Fixed Line / Landline telephone quotation or advice on Hong Kong Fixed Line / Landline telephone installations, subscription or application, government quarters Fixed Line / Landline telephone services quotation or advice on Hong Kong Fixed Line / Landline telephone installations, subscription or application, home ownership flat broadband internet services quotation or advice on Hong Kong Fixed Line / Landline telephone installations, subscription or application, public housing Fixed Line / Landline telephone services quotation or advice on Hong Kong Fixed Line / Landline telephone installations, subscription or application, sublease / breaklease / share flats Fixed Line / Landline telephone quotation or advice on Hong Kong Fixed Line / Landline telephone installations, subscription or application)

Commercial Business Broadband Internet service quotation or advice on Hong Kong Commercial Business broadband internet installations, subscription or application (including, but not limited to 1000M Business broadband internet services, 100M Business broadband internet services, 200M Business broadband internet services, 30M Business broadband internet services, 500M Business broadband internet services , 6M Business broadband internet services, 8M Business broadband internet services) ( including, but not limited to service provide to office business broadband Internet services quotation or advice on Hong Kong business broadband internet installations, subscription or application, Industrial building / factory broadband internet services quotation or advice on Hong Kong business broadband internet installations, subscription or application, shop business broadband internet services quotation or advice on Hong Kong business broadband internet installations, subscription or application, shopping mall business broadband internet services quotation or advice on Hong Kong business broadband internet installations, subscription or application) (including, but not limited to Commercial Broadband internet, DataNet, T3 broadband internet, ISDN broadband internet, Fixed IP broadband internet, Data Connect ATM service, Gigabit Ethernet service, internet roaming service, dedicated internet access (DIA), IPLC, Leased Line, Local IP VPN, China Direct Internet Access, IP Transit, cloud WiFi service, global conferencing service,DDI)

Miscellaneous like Residential or Commercial usage Cable TV installations, subscription or application( including, but not limited to NOWTV, LETV, Cable TV, TVB pay TV channels) Individual or commercial Mobile cellphone installations, subscription or application (including, but not limited to Employee mobile phone plan, mobile cellphone data services, mobile cellphone and broadband bundle, mobile cellphone landline fixed line bundle installations, subscription or application, corporate mobile cellphone plan offers installations, subscription or application, mobile number portability service installations, subscription or application, 4G mobile cellphone installations, subscription or application, 3G mobile cellphoneinstallations, subscription or application) credit card merchant services installations, subscription or application, ( including, but not limited to VISA, EPS, MasterCard, UnionPay, American Express) credit card terminal installations, subscription or application ( including, but not limited to Verifone, First Data merchant solutions, US Bankcard services, Paydollar, Spectratech, PCCW, Wing Lung Bank and Industrial Bank of China (Asia)) Octopus Card reader, Octopus Merchant service, Mobile Octopus payment service, GPRS Octopus payment Terminal, POS linked Octopus payment Reader installations, subscription or application. CCTV installations, subscription or application, Data Centre installations, subscription or applicationand business disaster recovery services installations, subscription or application, Metro Ethernet installations, subscription or application, POint to Point Ethernet installations, subscription or application, SDnet/2 WAN Service installations, subscription or application, IEPL installations, subscription or application, Cabling and telecommunication setup service installations, subscription or application, IP surveillance installations, subscription or application, Office infrastructure installations, subscription or application, Anti Virus and anti spaming service installations, subscription or application, DDos Mitigation service installations, subscription or application, web filtering installations, subscription or application

In case of inconsistency between the above mentioned advice and quotation, between sales and officials, the advice and quotation from providers will prevail.

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